Privacy Policy
Last Updated: 20 January, 2025
At WinPulse, we prioritize the privacy and security of our users' personal data. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you interact with our services. By using our platform, you agree to the practices described in this policy.
1. Collection and Storage of Your Data
1.1. Types of Data Collected: Personal information (e.g., name, address, date of birth), financial data (e.g., payment card details), and technical data (e.g., IP address, device type).
1.2. Method of Data Collection: Information provided by the user during account registration, participation in promotions, and customer support interactions.
1.3. Data Storage: Data is securely stored using industry-standard encryption protocols to ensure the highest level of protection.
2. Use of Cookies
2.1. What are Cookies?: Cookies are small data files stored on your device to enhance user experience.
2.2. Types of Cookies Used: Session cookies, persistent cookies, and third-party cookies for analytics and marketing.
2.3. User Options: Users can manage cookie settings through their browser preferences, although disabling cookies may affect site functionality.
3. Use of Information Collected
3.1. Purpose: We use your information to provide, maintain, and improve our services, process transactions, verify identity, prevent fraud, and send promotional content (subject to user consent).
3.2. Legal Basis for Processing: Compliance with legal obligations, performance of contracts, and legitimate business interests.
4. Disclosure of Your Data
4.1. Third-Party Service Providers: Your data may be shared with verified third-party vendors for payment processing, customer support, and marketing services, all of whom comply with privacy regulations.
4.2. Legal Requirements: Disclosure of personal data may occur if required by law, court order, or to protect the rights, property, or safety of WinPulse and its users.
4.3. Business Transfers:In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new business entity under the same terms outlined in this policy.
5. Access to Information
5.1. User Rights: Users have the right to access, correct, or request the deletion of their personal data. Requests should be directed to [email protected].
5.2. Verification: We may need to verify your identity before processing requests related to personal data.
6. Changes to the Privacy Policy
6.1. Updates: This policy may be updated periodically to reflect changes in legislation or business practices. Users will be notified of significant updates through our website or email.
6.2. Effective Date: The effective date of the policy will be indicated at the top of the document.
7. Security Measures
7.1. Data Protection: We implement strong security measures, such as firewalls and data encryption, to safeguard your personal data.
7.2. Breach Notification: In the unlikely event of a data breach, we will notify affected users and relevant authorities as required by law.
8. Contact Information
8.1. Contact Us: For questions or concerns about this Privacy Policy or data practices, contact our Data Protection Officer at [email protected].
8.2. Complaints: Users can also file complaints with the Office of the Privacy Commissioner of Canada if privacy concerns are not satisfactorily addressed.